Terms of Service

Company Name: Sichuan Zhiyan Wujie Cultural Media Co., Ltd.
Email: service@benevona.com

OVERVIEW

Welcome to Benevona™.

These Terms of Service (“Terms”) describe the rules, responsibilities, and conditions that apply when you visit, browse, or make purchases through our website and related services.

Throughout these Terms, the words “we,” “us,” and “our” refer to Benevona™.

Benevona™ provides carefully designed furniture and home solutions created to improve everyday living. Our website, including all content, products, features, tools, and services available through it, is collectively referred to as the “Services.”

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please discontinue use of our Services.

SECTION 1 - WEBSITE ACCESS & USER RESPONSIBILITIES

By using our Services, you confirm that you are legally permitted to enter into agreements in your place of residence.

If you provide personal information during checkout, account creation, or communication with us, you agree that:

✔ All information provided is accurate and complete

✔ You are authorized to use the payment and shipping information submitted

✔ You will update your information when necessary to ensure accurate order processing

You are responsible for maintaining the confidentiality of any account information and for activities conducted through your account.

Accounts may not be transferred, sold, or assigned to another individual without our prior approval.

SECTION 2 - PRODUCTS & DESCRIPTIONS

At Benevona™, we make every effort to present our furniture products accurately.

However, please understand that:

Product colors may vary slightly depending on your screen settings
Materials and finishes may appear different under different lighting conditions
Product dimensions and appearance may have minor variations

We reserve the right to update product information, adjust availability, modify designs, or discontinue products at any time without prior notice.

Product descriptions, images, and specifications are provided for general reference and do not guarantee that every detail will appear exactly identical on every device.

SECTION 3 - ORDERS & PURCHASES

Submitting an order through Benevona™ represents your request to purchase a product.

We reserve the right to accept, decline, or cancel orders at our discretion.

An order is considered confirmed only after:

✔ Payment has been successfully processed

✔ Order acceptance has been completed

✔ Confirmation has been sent to you

Please carefully review your order details before completing checkout.

Once an order enters processing or fulfillment, cancellation or modification requests may no longer be possible.

All purchases are intended for personal residential use unless otherwise approved by Benevona™.

SECTION 4 - PRICING & PAYMENT INFORMATION

Product prices, promotions, discounts, and offers may change at any time.

The price charged for your order will be the amount displayed during checkout confirmation.

Unless otherwise stated, prices may not include:

Applicable taxes
Shipping charges
Customs duties
Import fees

You agree to provide accurate payment information and authorize Benevona™ and our payment providers to process charges associated with your purchase.

By submitting payment details, you confirm that:

✔ You are authorized to use the selected payment method

✔ Your payment information is accurate

✔ You agree to pay all applicable charges related to your order

SECTION 5 - SHIPPING & DELIVERY

Benevona™ works to ensure your furniture arrives safely and efficiently.

Delivery estimates are provided for convenience only and are not guaranteed arrival dates.

We are not responsible for delays caused by:

Shipping carriers
Weather conditions
Customs procedures
Events beyond our reasonable control

Once your order has been transferred to the shipping carrier, delivery responsibility may be subject to the carrier’s terms and conditions.

For additional details, please review our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY RIGHTS

All content available through Benevona™ Services, including but not limited to:

Brand names
Logos
Product images
Website designs
Written content
Graphics
Videos
Product descriptions

is owned by Benevona™, its partners, or authorized licensors and is protected under applicable intellectual property laws.

You may use our website for personal, non-commercial purposes only.

Without written permission, you may not:

❌ Copy or reproduce website content

❌ Modify or distribute our materials

❌ Use our trademarks or branding

❌ Create derivative works based on our content

All rights not expressly granted remain reserved by Benevona™.

SECTION 7 - THIRD-PARTY SERVICES & TOOLS

Our website may include access to third-party services, applications, or tools.

These services are provided by external providers, and Benevona™ does not control or guarantee their performance.

You acknowledge that:

✔ Third-party tools are used at your own discretion

✔ Their availability may change without notice

✔ Their providers may have separate terms and policies

We recommend reviewing third-party terms before using external services.

SECTION 8 - EXTERNAL LINKS

Our website may contain links to third-party websites.

Benevona™ is not responsible for:

Third-party website content
External services
Products purchased from outside websites
Privacy practices of external companies

Accessing third-party websites is done at your own risk.

SECTION 9 - SHOPIFY PLATFORM

Benevona™ uses Shopify as an e-commerce platform provider to support website operations and online transactions.

However, purchases made through our website are transactions directly between you and Benevona™.

Shopify is not responsible for:

Products purchased from Benevona™
Customer service matters
Order fulfillment
Product-related claims

By using our website, you acknowledge and agree to these conditions.

SECTION 10 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.

By using our Services, you acknowledge that you understand how information may be collected, processed, and used to provide:

✔ Order fulfillment

✔ Customer support

✔ Website improvement

✔ Secure shopping experiences

Please review our Privacy Policy for additional information.

SECTION 11 - CUSTOMER FEEDBACK

If you provide reviews, comments, suggestions, photos, or other feedback to Benevona™, you grant us permission to use such content for business purposes, including marketing and improving our Services.

You confirm that:

✔ You own the content submitted

✔ Your feedback does not violate third-party rights

✔ Your submission does not contain unlawful or harmful material

Benevona™ reserves the right to remove content that violates these Terms.

SECTION 12 - INFORMATION ACCURACY

Occasionally, website information may contain errors, outdated details, or inaccuracies related to:

Product descriptions
Pricing
Promotions
Availability
Shipping information

We reserve the right to correct information, update details, or cancel affected orders when necessary.

SECTION 13 - PROHIBITED ACTIVITIES

You agree not to use our Services for unlawful purposes, including:

❌ Attempting to damage website functionality

❌ Uploading harmful software or malicious code

❌ Violating intellectual property rights

❌ Providing false information

❌ Misusing customer accounts

❌ Interfering with website security

Benevona™ reserves the right to restrict access to users who violate these Terms.

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services if we determine that a user has violated these Terms.

Termination does not remove any obligations or responsibilities that occurred before termination.

SECTION 15 - DISCLAIMER

Our Services and products are provided on an “as available” basis.

While we strive to provide accurate information and quality products, Benevona™ does not guarantee that:

Website access will always be uninterrupted
All information will always be error-free
Products will perfectly match digital images

Applicable consumer protection rights remain unaffected.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Benevona™ shall not be responsible for indirect, incidental, or consequential damages resulting from:

Website use
Product use
Service interruptions
Third-party services

Certain jurisdictions may provide additional consumer rights.

SECTION 17 - INDEMNIFICATION

You agree to protect and hold harmless Benevona™, its partners, employees, and service providers from claims or damages resulting from:

Violation of these Terms
Misuse of Services
Violation of applicable laws or third-party rights

SECTION 18 - SEVERABILITY

If any portion of these Terms is found invalid or unenforceable, the remaining provisions will continue to remain effective.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and other website policies, represent the complete agreement between you and Benevona™ regarding use of our Services.

SECTION 20 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without written approval from Benevona™.

We may transfer our rights and obligations as necessary for business operations.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by applicable laws and regulations relevant to Benevona™ operations.

Any disputes shall be handled through appropriate legal channels.

SECTION 22 - CHANGES TO TERMS

Benevona™ may update these Terms periodically.

The latest version will always be available on this page.

Your continued use of our website after updates means you accept the revised Terms.

SECTION 23 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Benevona™

✉️ Email:
service@benevona.com

Company Name:
Sichuan Zhiyan Wujie Cultural Media Co., Ltd.

Thank you for choosing Benevona™.

We are committed to creating furniture experiences that bring comfort, functionality, and thoughtful design into everyday homes.

Benevona™ — Furniture for Life.