Privacy Policy

Company Name: Sichuan Zhiyan Wujie Cultural Media Co., Ltd.
Email: service@benevona.com


Last Updated: August 3, 2026

At Benevona™, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or complete a purchase through our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide a secure shopping experience and efficiently process your orders, Benevona™ may collect different types of information.

Information You Provide Directly

When you interact with our website, we may collect information you voluntarily provide, including:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)
  • Payment and transaction details
  • Customer service communications
  • Product reviews or feedback

This information is collected when you:

✔ Place an order

✔ Contact our support team

✔ Subscribe to promotional updates

✔ Participate in website activities

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Operating system details
  • Pages visited and browsing behavior
  • Referral sources
  • Website interaction data

This information helps us improve website performance, understand customer preferences, and provide a better shopping experience.

2. How We Use Your Information

Benevona™ uses collected information for legitimate business purposes, including:

Order Processing & Delivery

We use your information to:

📦 Process purchases

📦 Confirm orders

📦 Arrange shipping

📦 Provide delivery updates

📦 Handle returns and customer requests

Improve Customer Experience

Your information helps us:

✨ Improve website functionality

✨ Develop better furniture products

✨ Understand customer needs

✨ Personalize your shopping experience

Communication

With your permission, we may send:

  • Product announcements
  • New collection updates
  • Special promotions
  • Brand news

You may unsubscribe from marketing communications at any time.

Security & Fraud Prevention

We may use information to:

🔒 Verify transactions

🔒 Detect suspicious activity

🔒 Protect customers and our website

🔒 Prevent unauthorized purchases

3. Data Protection & Security

Protecting your personal information is important to us.

Benevona™ uses reasonable security measures designed to safeguard your information, including:

🔐 Secure payment processing technology

🔐 Encrypted data transmission

🔐 Restricted access to customer information

🔐 Security monitoring practices

Payment information is processed through trusted payment providers.

Benevona™ does not store complete credit card numbers or sensitive payment details on our own servers after transactions are completed.

4. Sharing of Information

Benevona™ does not sell your personal information.

We may share limited information with trusted service providers who help us operate our business, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting services
  • Customer service platforms
  • Marketing and analytics partners

These providers only receive information necessary to perform their services.

Advertising & Analytics Partners

To improve our advertising performance and provide more relevant content, we may use technologies such as cookies, pixels, and similar tracking tools from third-party partners.

These partners may collect information about your interactions with our website and other websites.

Our advertising partners may include:

Meta (Facebook / Instagram)
https://www.facebook.com/privacy/policy

Google
https://policies.google.com/privacy

AppLovin
https://legal.applovin.com/privacy

Each third-party provider manages information according to its own privacy policy.

You may adjust your preferences or opt out of personalized advertising through their available settings.

5. Cookies Policy

Benevona™ uses cookies and similar technologies to improve website functionality and provide a better browsing experience.

Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies for:

Essential Cookies

Required for basic website functions, such as:

✔ Shopping cart operation

✔ Checkout processing

✔ Account access

Performance Cookies

Used to understand how visitors use our website and improve website performance.

Marketing Cookies

Used to help deliver more relevant advertisements and measure marketing effectiveness.

For more information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

You may disable cookies through your browser settings, but some website functions may not work properly.

6. Third-Party Websites

Our website may contain links to external websites, services, or platforms.

These third-party websites operate independently and have their own privacy practices.

Benevona™ is not responsible for:

  • External website content
  • Third-party privacy policies
  • Information handling practices outside our control

We recommend reviewing third-party privacy policies before providing personal information.

7. California Privacy Rights (CalOPPA)

Benevona™ complies with applicable California privacy requirements.

California users may have rights regarding their personal information, including:

✔ Knowing what information is collected

✔ Requesting correction of inaccurate information

✔ Requesting deletion of certain information

✔ Managing marketing communications

This Privacy Policy is publicly available through a clearly visible link on our website.

To request updates or changes to your information, please contact us.

Do Not Track Preferences

Some browsers provide “Do Not Track” signals.

Because there is currently no universal standard for interpreting these signals, our response may vary depending on applicable requirements and technology limitations.

8. Children’s Privacy

Benevona™ does not knowingly collect personal information from children under the age of 13.

Our products and website are intended for general consumers and are not designed for children.

If you believe a child has provided personal information to us, please contact us, and we will take appropriate steps to remove the information.

9. Data Security Incidents

In the unlikely event of a security incident affecting personal information, Benevona™ will take appropriate action, including:

✔ Investigating the issue

✔ Taking steps to protect affected information

✔ Providing notifications when required by applicable laws

10. Email Communications (CAN-SPAM Compliance)

Benevona™ may collect email addresses to:

  • Confirm orders
  • Provide shipping updates
  • Respond to customer requests
  • Send promotional messages (with consent)

We follow applicable email marketing regulations.

Our emails:

✔ Clearly identify the sender

✔ Provide accurate information

✔ Include an unsubscribe option

✔ Respect opt-out requests

You may unsubscribe from marketing emails at any time by following the instructions included in each message.

11. Your Privacy Choices

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction of information
  • Request deletion of certain data
  • Opt out of marketing communications

To submit a privacy-related request, please contact us.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Benevona™

✉️ Email:
service@benevona.com

Company Name:
Sichuan Zhiyan Wujie Cultural Media Co., Ltd.

Thank you for trusting Benevona™.

We are committed to protecting your privacy while helping you create a more comfortable, organized, and beautiful living space.

Benevona™ — Furniture for Life.